Book Contents

The Ultimate EU Test Book – Administrator (AD) Edition 2016
The Ultimate EU Test Book – Assistant (AST) Edition 2016
The Ultimate EU Test Book – Assessment Centre edition
The Ultimate EU Career Development Book

The Ultimate EU Test Book – Administrator (AD) Edition 2016

ISBN 978-0-9934549-1-2
30 GBP / 39 EURO
384 pages
Publication date: 15 February 2016

The Ultimate EU Test Book has been designed specifically for those preparing for European Personnel Selection Office (EPSO) competitions for jobs in the EU institutions. The Administrator Edition 2016 is relevant for all AD5-AD 9, Linguist, and AD Specialist exams. (Note: A separate edition is available for Assistant exams.)

The Ultimate EU Test Book – Administrator (AD) Edition 2016 focuses particularly on the so-called pre-selection tests as this is where the great majority of candidates fail – in many cases because of lack of proper preparation. The book includes chapters on the skills and techniques involved in tackling verbal, numerical and abstract reasoning questions, with comprehensive practice exercises designed to simulate AD-level competitions. Multiple choice questions are accompanied by detailed answer explanations to enable you to understand your mistakes and improve your speed and accuracy. The book also explains what situational judgement tests involve, with practice scenarios.

Other chapters describe the EPSO exam process from start to finish and explain the competencies tested and exercises faced by those who win through to the Assessment Centre.

Used by thousands of candidates every year, The Ultimate EU Test Book is an absolute must in preparing for your EPSO exams.

Chapter 1. The EU Personnel Selection and Recruitment Process
A full step-by-step description of the stages of EPSO competitions, explaining the system and how it works.

Chapter 2. Verbal, Numerical and Abstract Reasoning Tests in EPSO Administrator Exams
An overview of the psychometric tests used by EPSO and how they are measured.

Chapter 3. Succeeding in Verbal Reasoning Tests
How to take these tests – the hazards to avoid and the skills and techniques you need.

Chapter 4. Verbal Reasoning Test
180 practice questions, with explanations showing which answer options were wrong, and why.

Chapter 5. Succeeding in Numerical Reasoning Tests
These tests are feared by many – this chapter explains the essential mathematical operations you need to master, and the mistakes you need to avoid.

Chapter 6. Numerical Reasoning Test
150 practice questions, with detailed answers showing all the calculations required from start to finish, the commonly made errors and the shortcuts you can take.

Chapter 7. Succeeding in Abstract Reasoning Tests
Many are confused by abstract reasoning tests – this chapter shows how such tests are designed, the essential operations and key rules to master.

Chapter 8. Abstract Reasoning Test
120 practice questions, testing typical series, with answers explaining the rules applied so you can work backwards to see where you went wrong.

Chapter 9. Succeeding in Situational Judgement Tests
What they involve and how performance is measured against the EPSO competencies.

Chapter 10. Situational Judgement Test
30 workplace scenarios where you have to decide how to act – with answer explanations evaluating the options from most to least appropriate or effective.

Chapter 11. Facing the Assessment Centre
The final stage for those who pass the other tests – how it works, the competencies measured, the exercises used, and the competency passport.

About the authors:
András BANETH, a former EU official himself, is a trainer, consultant and partner at Arboreus Online EU Training and managing director of the Public Affairs Council’s European office. The supporting team of contributors includes specialists in the design of psychometric tests and in the EU exam process.

The Ultimate EU Test Book – Assistant (AST) Edition 2016

ISBN 978-0-9934549-2-9
30 GBP / 39 EURO
384 pages
Publication date: 15 February 2016

The Ultimate EU Test Book has been designed specifically for those preparing for European Personnel Selection Office (EPSO) competitions for jobs in the EU institutions. The Assistant Edition 2016 is relevant for all AST exams, including Secretaries (SC). (Note: A separate edition is available for Administrator exams.)

This revised 2016 edition focuses particularly on the so-called pre-selection tests as this is where the great majority of candidates fail – in many cases because of lack of proper preparation. The book includes chapters on the skills and techniques involved in tackling verbal, numerical and abstract reasoning questions, with comprehensive practice exercises designed to simulate AST-level competitions. Multiple choice questions are accompanied by detailed answer explanations to enable you to understand your mistakes and improve your speed and accuracy. The book also includes situational judgement tests, with practice scenarios as well as the tests in prioritising and organising, and in accuracy, faced by AST candidates.

Other chapters describe the EPSO exam process from start to finish and explain the competencies tested and exercises faced by those who win through to the Assessment Centre.

Used by thousands of candidates every year, The Ultimate EU Test Book is an absolute must in preparing for your EPSO exams.

Chapter 1. The EU Personnel Selection and Recruitment Process
A full step-by-step description of the stages of EPSO competitions, explaining the system and how it works.

Chapter 2. Verbal, Numerical and Abstract Reasoning Tests in EPSO Assistant Exams
An overview of the psychometric tests used by EPSO and how they are measured.

Chapter 3. Succeeding in Verbal Reasoning Tests
How to take these tests – the hazards to avoid and the skills and techniques you need.

Chapter 4. Verbal Reasoning Test
150 practice questions, with explanations showing which answer options were wrong, and why.

Chapter 5. Succeeding in Numerical Reasoning Tests
These tests are feared by many – this chapter explains the essential mathematical operations you need to master, and the mistakes you need to avoid.

Chapter 6. Numerical Reasoning Test
120 practice questions, with detailed answers showing all the calculations required from start to finish, the commonly made errors and the shortcuts you can take.

Chapter 7. Succeeding in Abstract Reasoning Tests
Many are confused by abstract reasoning tests – this chapter shows how such tests are designed, the essential operations and key rules to master.

Chapter 8. Abstract Reasoning Test
100 practice questions, testing typical series, with answers explaining the rules applied so you can work backwards to see where you went wrong.

Chapter 9. Succeeding in Situational Judgement Tests
What they involve and how performance is measured against the EPSO competencies.

Chapter 10. Situational Judgement Test
25 workplace scenarios where you have to decide how to act – with answer explanations evaluating the options from most to least appropriate or effective.

Chapter 11. Prioritising and Organising Test
60 questions testing your ability to choose the correct or the best option in realistic office scenarios where competing priorities, budgets, people resources and schedules are involved.

Chapter 12. Accuracy Test
80 questions where you must quickly spot errors in tables with icons.

Chapter 13. Facing the Assessment Centre
The final stage for those who pass the other tests – how it works, the competencies measured, the exercises used, and the competency passport.

The Ultimate EU Test Book – Assessment Centre edition

ISBN 978-0-9929748-7-9
25 GBP / 35 EURO
266 pages
Publication date: 9 June 2015

Facing the Assessment Centre, the final stage in selection competitions for permanent jobs in the EU institutions, can be a daunting challenge. This brand new edition of The Ultimate EU Test Book has been written by specialist trainers in EPSO competitions to give practical help to candidates. It explains what the assessors are really looking for and the important do’s and don’ts it is essential to be aware of. Written in a lively hands-on style, this is a must-have resource for anyone preparing for the Assessment Centre.

● How the EPSO Assessment Centre works, including a typical day
● The EPSO competencies and how they are measured: Analysis and Problem Solving, Communicating, Delivering Quality and Results, Learning and Development, Prioritising and Organising, Resilience, Working with Others, Leadership
● The exercises used to test the competencies, the keys to success and the pitfalls to avoid – the Case Study, the Oral Presentation, the Competency Based and Field Interviews, the Group Exercise, plus the In-tray
● Full sample exercises with scoring keys
● Recruitment & the Competency Passport
● Relevant for all Administrator and Assistant competitions

TABLE OF CONTENTS

Chapters
1. The EPSO Assessment Centre
2. The EPSO Competency Framework
3. The Case Study
4. The Competency Based Interview (the Structured Interview)
5. The Oral Presentation
6. The Interview in the Field
7. The In-tray (E-tray) Exercise
8. The Group Exercise
9. Recruitment
10. What if You’re Not on the Reserve List?

Annexes
1. Sample Case Study
2. Competency Based Interview Questions
3. Sample Oral Presentation
4. Sample In-tray (E-tray) Exercise
5. Sample Group Exercise
6. Sample Competency Passports
7. Glossary

Authors:
AndrasBaneth,a former EU official and an SHL-certified assessor,is a trainer,consultant and partner at Arboreus Online EU Training. He is also managing director of the Public Affairs Council’s European office. He is the founding author of The Ultimate EU TestBook titles, Europe’s leading preparation books for EPSO exams.

Jan De Sutter has extensive experience in people development and management in both public and private sectors, and has served on EPSO Selection Boards. He now operates as an independent trainer, focusing on personalised coaching and preparation for the EPSO Assessment Centre.

The Ultimate EU Career Development Book

ISBN 978-0-9934549-3-6
27 GBP / 35 EURO
312 pages
Publication date: 8 April 2016

This book is for all EU staff, at all levels, permanent, temporary or contract − and indeed anyone with ambitions to work in the European administration.

It shows how to evaluate and improve your personal performance in the EU “core competencies” − for greater job satisfaction, positive performance reviews and career success.

Coach, trainer and former EU official Jan De Sutter draws on the best ideas and practice in current management thinking and applies them to the specific context of EU institutions, explaining how the various competencies fit into the EU system for staff selection, appraisal and promotion.

The book includes self-assessment worksheets to allow you to discover your strengths and weaknesses and create a personal action plan. In addition, a specially created FREE ONLINE TOOLKIT accompanying the book allows you to do your self-assessment easily online, automatically generating a personalised competency passport and priorities for action. You can even, if you wish, get anonymised 360-degree feedback from family, friends and colleagues so you can compare your self-assessment with other people’s evaluation of you! Using the book and free online toolkit in conjunction, you have a complete package for understanding the competencies, evaluating your own performance and planning your personal development needs.

With this book you will be able to:
● Understand the EU core competencies of analysis and problem solving, communicating, delivering quality and results, learning and development, prioritising and organising, resilience, working with others, and leadership
● Assess your own strengths and weaknesses in each competency
● Learn how to improve your performance in each competency
● Create your own competency passport, goals and priorities

Individual chapters explain what each competency is about, and its related “behavioural anchors”, moving on to insights and practical tips for self-improvement. The book is designed to be as accessible and as easy-to-read as possible, practical and informal, with plenty of useful checklists and learning aids – and cartoons by Ted Goff add moments of humour.

CONTENTS
Chapter 1. Upgrading your core competencies
Chapter 2. Know yourself to understand others
Chapter 3. Analysis and problem solving
Chapter 4. Communicating
Chapter 5. Delivering quality and results
Chapter 6. Learning and development
Chapter 7. Prioritising and organising
Chapter 8. Resilience
Chapter 9. Working with others
Chapter 10. Leadership

Annexes
Self-assessment worksheets for each competency
Your competency passport and development plan
Glossary
Bibliography
Index

ABOUT THE AUTHOR
Jan De Sutter is a coach and trainer working with EU staff and EPSO selection competition candidates. A former EU official who has served on EPSO selection boards, Jan has decades of front-line experience in management roles in both the public and private sector. To write this book he has applied current best practice to the real world of the EU administration, with extra input from occupational psychologists and serving EU officials.

Testimonials

"Thanks to the advice and hints in the test book I am now on the EPSO reserve list and already got a job offer. Many thanks for this super useful book, it helped me so much."

Javier Blanco


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